PC/Mac Support

Knowing your computers are working properly, performing optimally and are absolutely secure is vital to keeping your employees on task and your business running smoothly. We monitor activity constantly, so we’ll be aware of a problem before you are - and manage it so you don’t have to.

Zeno Technology Solutions has the unique capability of supporting the blended Mac/Windows workspace. With both PC and Macintosh specialists on-site, we are able to manage your systems, no matter which you use.

• Desktop Security & Performance Monitoring
  
• Anti-Virus & Software Security Patch Alerts
  
• Microsoft Patch Management
  
• Managed Defense (email, virus & spam protection)
  
• Software Installation & Security Updates
  
• Desktop Policy Enforcement
  
• Inventory RAM, hard drive space and programs
  
• Track warranties and service agreements
  
• State-of-the-Network performance report card
  

The stability and security of your computers are our greatest concerns. We test all patches in-house before sending them to your network. Rather than allowing an automated system to install a patch intended to prevent a potential problem – and actually causing one - we test everything for you. It’s only after we feel confident it’s safe that we apply it for you.

Help from a real person is always just a phone call away.

Within 60 seconds an Zeno Technology Solutions technician can take control of your desktop and resolve an issue more than 90% of the time by using our secure, proprietary IMS Remote Control software, saving you time and money. Of course, should an on-site call be necessary, we’ll be there... in a hurry. Our emergency team is available 24/7.

Don’t wait until problems occur, take a proactive approach!