Server & Network Management

Infinity has the unique capability of supporting the blended Mac/Windows workspace.

Your network is MISSION CRITICAL for Maintaining the Success of Your Business!

Even a small problem with any one part of your network can adversely affect all computers and servers and bring your business to a virtual halt. As your IT partner you can count on us to diligently monitor your network and often discover and resolve problems before you were even aware there was one. Our vigilance allows us to react and quickly fix problems so you can continue your work without missing a beat.

Network Management

Information thieves, hackers and viruses all pose serious threats, not only to your server, but also to the health of your business. Protection begins with a security audit to determine your network's vulnerability. Then we put a system in place that's constantly checking on patches, ports, passwords and firewalls - all the ways hackers and virus writers try to get into your network and cause problems – so we'll know when there's a surge in activity that indicates trouble and we'll manage it so the safety of your company's information – and that of your clients - is never compromised.

Network Element Configuration Backup
Network Security & Vulnerability Mitigation Audit & Remediation
Monthly External High Security Penetration Audit & Remediation
Online Case Management
Network Performance Tuning & Optimization
Network & VPN Access Administration
WAP Configuration & Maintenance
IT Asset Management & Inventory
Warranty & Service Contract Tracking

Server Management

Your servers support your data, security and applications you use every day, they're the very heart of your system. We support Unix, Linux and Macintosh servers.

24/7 Security & Alert Monitoring
Anti-Virus & Software Patch Alerts & Updates
Critical Event Monitoring
Mission Critical Application Monitoring
Microsoft Patch Management
Managed Defense (email, virus & spam protection)
Backup Monitoring & Administration (client owned)
File Share Permissions Management
SQL & Exchange Server Patch Management
Application User Security Management
Online Case Management
Server Optimization
Executive Summary 'State of the Network' Report
Spyware, Adware & Virus Monitoring & Removal
IT Asset Management & Inventory
Warranty & Service Contract Tracking
SQL & Exchange Maintenance
Software Installation & Security Updates

If, in the rare situation that your server is having a problem we could not deter, help is as close as your phone or online live support. IMS Remote Control software developed by Infinity allows one of our highly trained engineers to take over your desktop and resolve the problem – remotely - more than 90% of the time. Of course, if a tech is needed onsite, they'll be there - even if the problem occurs after normal business hours!