An article, Tired of dealing with unplanned IT network problems? by Gaby Pinto.
“As a business owner, your top priorities are to grow your business, increase your employees’ efficiency, and serve your customers better. On top of that, small and medium-sized businesses like yours are looking to leverage a sophisticated IT network without dedicated or limited IT staff to support these goals. If this sounds like your business, you understand how increasingly reliant your company has become on your network….So before you make your decision regarding the plan that’s right for you, consider these factors when deciding which support plan best meets your needs…
Proactive IT service. Like large businesses, many smaller companies rely heavily on their network as a strategic advantage to serve customers, suppliers, and vendors around-the-clock—the network is their business. However, these companies often don’t have the in-house IT resources necessary to implement new technologies, let alone provide round-the-clock monitoring and rapid resolution should a problem arise. If this sounds familiar, your company would benefit from working with a managed service provider who offers more comprehensive services—one that provides real-time monitoring and alerting, troubleshooting, performance optimization, and routine maintenance.” Read the entire article here.
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