I wanted to take this opportunity to thank you for such an excellent IT transition yesterday. The upfront work that the team did ahead of the launch really paid off yesterday. In fact, the change was so transparent that some of our employees asked me when we were going to change? I said to them "we already did." I have never seen a complete IT changeover go so smoothly. I credit Michael Douglas, Richard Jacobson, and yourself for that. The work was well timed, thorough, and as I understand it issues were resolved immediately along the way. I feel we have placed our IT support in very experienced and capable hands. I came in today knowing we are secure and protected. Here's to a bright future together!
Infinity provides us with outstanding service. Their knowledge of technology left us with a feeling of confidence and control, and their sensitivity to downtime and staying on budget was realized by upfront planning and solid remote support of our new wireless network. Infinity provides us with hardware and software purchasing assistance, ongoing relevant IT advice and is always available and reachable before, during and after specific projects. They quickly proved that they value our business and always followed up promptly to our inquiries, quite often proactively beating us to the punch. We highly recommend Infinity!
Chief Financial Officer
The Peachtree upgrade went very well. You guys did a very good job handling just a couple of worrisome situations (proper serial number & other code locations). The engineer was very patient and professional, and he understood our time constraints. His follow up afterwards (sending detailed procedures and notes to OC for later-scheduled upgrades) was impressive and very appreciated.
Global Retail organization
I have been extremely impressed with the quality of your engineer’s work, courteous manner of doing business and promptness of service. Honestly speaking, I would not consider calling another company as long as our engineer is available.
As a 100% Internet-based company, having a high quality email service is critical for us. Choosing Infinity’s email hosting is one of the best decisions we have ever made. The service is flawless and technical support is amazing, it has made a world of difference.
After making the decision to house our servers at Infinity’s data center, we have been receiving great service and support. The uptime has been excellent and that was the most important factor behind the decision, we are beyond pleased.
We’ve been using Infinity for many years now. The service is excellent, and response time is terrific. Their hosted solutions allowed us scalability and to grow our company, take on more clients and add more revenue. We are very happy and look forward to many more years of being an Infinity customer.
We are a medium-sized accounting office with about 25+ phones. After several complications with our analog system, we switched to Infinity’s VoIP solution. Not only did they lower our monthly expenses by over $1500/month, they also provided us with a very knowledgeable team of VoIP personnel to assist with setup and on-going maintenance. I am able to conduct my business efficiently and effectively and at a fraction of my previous cost.
Infinity designed a professional and affordable website for my law firm. Their design team is creative, responsive, and capable of producing a high-quality product on a short deadline. We signed up for the marketing piece as well and within a month we were showing up in the top 5 search results in Google which resulted in an 80% increase in converted leads. Our website is now a valuable part of our business.
Not only are we saving an estimated 34% with managed services, but our internal IT staff now has time to focus their attention on custom solutions that will improve service to our patients.”
VP of IT
Infinity has helped us be better stewards of our IT resources. Their knowledge and experience, combined with the tools they have at their disposal, enable us to manage our network more efficiently and effectively. I consider them to be a partner in our IT operations.
Over the past 4 years I have had the distinct pleasure of working with Infinity’s IT Managers. Their expertise and project management skills are without a doubt some of the best I have seen in this industry. They are very dedicated hard working people that focus on the big picture of projects and make sure that they comb over every little detail ensuring 100% satisfaction.
VP of IT